Privacy Policy

I. General Information

The privacy of your personal data is one of the primary concerns of RHINO SERVICES & EVENTS S.A., headquartered in Municipiul Bucharest, Str. Constantin Dobrogeanu Gherea, No. 99, Room 1, Floor 1, Apartment 1, Sector 1, Bucharest County, as a data operator.
This document aims to inform you about the processing of your personal data in the context of using the website m60.cafe.ro. ("The Site")

II. Categories of processed personal data

II.1. If you are a customer of the Site, RHINO SERVICES & EVENTS S.A. will process your personal data such as first and last name, telephone number, email address, billing address, delivery address, data regarding how you use the Site, for example your behavior/preferences/habits within RHINO SERVICES & EVENTS S.A., as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the site or in any other way resulting from the use of the Site.

To create a user account on the Site, use your Facebook or Google account, RHINO SERVICES & EVENTS S.A. will process the following public profile data displayed by the respective applications: username, email address.

In case you choose to create a user account only before finalizing the order of a product available on the Site, your email address will be requested based on which an account will be automatically created. If you do not finalize the order, the email address and other provided data will not be stored by RHINO SERVICES & EVENTS S.A., and the created account will be automatically deleted.

II.2. If you are a visitor to the Site, RHINO SERVICES & EVENTS S.A. will process your personal data that you provide directly in the context of using the Site, such as data that you provide in the contact / questions / complaints section, to the extent that you contact us in this way.

III. Purposes and grounds for processing

III.1. If you are a customer of the Site, RHINO SERVICES & EVENTS S.A. processes your personal data as follows:

  • for conducting the contractual relationship between you and RHINO SERVICES & EVENTS S.A., respectively for taking over, validating, dispatching and invoicing the order placed on the Site, informing you about the order status, organizing the return of ordered products etc.

Grounds: Processing your data for this purpose is based on the contract concluded between you and RHINO SERVICES & EVENTS S.A., defined in the content of the Terms and Conditions Terms and conditions. Providing your personal data is necessary for the execution of this contract. Refusing to provide the data may result in the inability to carry out the contractual relations between you and RHINO SERVICES & EVENTS S.A..

  • to fulfill the legal obligations incumbent on RHINO SERVICES & EVENTS S.A. in the context of the services provided through the Site, including obligations in tax matters, as well as in terms of archiving.

Grounds: Processing your data for this purpose is necessary based on legal obligations. Providing your data for this purpose is necessary. Refusing to provide the data may result in the inability of RHINO SERVICES & EVENTS S.A. to comply with its legal obligations and therefore the inability to provide you with services through the Site.

  • for marketing activities, respectively for transmitting, through distance communication means (e-mail, sms), commercial communications regarding the products and services offered by RHINO SERVICES & EVENTS S.A., through the Site.

Grounds: Processing your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for processing data for this purpose by ticking the corresponding box at the time of creating the account, or after creating the account, in the My Account Information section. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/ sms containing commercial communications. In addition, you can unsubscribe by accessing the My Account Information section.

Providing your data for this purpose is voluntary. Refusing to provide consent for processing your data for this purpose will not have negative consequences for you.

  • for conducting various analyses, reports on how the Site works, creating consumer preference profiles, mainly to improve the experience offered on the Site.

Grounds: Processing your data for this purpose is based on the legitimate interest of RHINO SERVICES & EVENTS S.A. to constantly improve the customers' experience on the Site. Providing your data for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

III.2. If you are a visitor to the Site, RHINO SERVICES & EVENTS S.A. processes your personal data as follows:

  • for marketing activities, respectively for transmitting, through distance communication means (e-mail, sms), commercial communications regarding the products and services offered by RHINO SERVICES & EVENTS S.A., through the Site.

Grounds: Processing your data for this purpose is based on your consent, if you choose to provide it.

You can express your consent for processing data for this purpose by filling in and ticking the corresponding box in the newsletter subscription form available on the Site. To unsubscribe from receiving such commercial communications, you can use the option at the end of each e-mail/ sms containing commercial communications.

Providing your data for this purpose is voluntary. Refusing to provide consent for processing your data for this purpose will not have negative consequences for you.

  • to resolve complaints, claims, and to monitor traffic and improve your experience offered on the Site.

Grounds: Your data processing for this purpose is based on the legitimate interest of RHINO SERVICES & EVENTS S.A. to ensure the proper functioning of the Site, as well as to continuously improve the visitors' experience on the Site, including by resolving various comments, questions, or complaints.

Your data provision for this purpose is voluntary. Refusing to provide data for this purpose will not have negative consequences for you.

IV. How long we process your data

As a principle, RHINO SERVICES & EVENTS S.A. will process your personal data as long as necessary to achieve the processing purposes mentioned above.

If you are a client, we will process your data for the entire duration of the contractual relationships and afterwards according to the legal obligations incumbent on RHINO SERVICES & EVENTS S.A. (e.g., in the case of financial-accounting supporting documents for which the storage period provided by law is 10 years from the date of ending the financial year during which they were drawn up).

In case you are a client and you choose to delete your user account, by pressing the Delete account button in the My Account Information section, RHINO SERVICES & EVENTS S.A. will interpret this action as your option to unsubscribe from receiving commercial communications through which we keep you updated about the products and services offered through the site. In this regard, if you choose to delete your user account, we will not send you such emails and/or text messages anymore. However, we wish to inform you that deleting your account will not automatically result in deleting your personal data. If you do not want your personal data to be processed anymore, or if you want your data to be deleted, you can exercise your rights detailed in section VII below. If you request to delete the account, but there is at least one active order on that account, the request to delete the account can be registered only after the delivery of the products and completion of the last active order.

If you withdraw your consent for data processing for marketing purposes, RHINO SERVICES & EVENTS S.A. will stop processing your personal data for this purpose, without affecting the processing carried out by RHINO SERVICES & EVENTS S.A. based on the consent expressed by you before its withdrawal.

V. Disclosure of personal data

To fulfil the processing purposes, RHINO SERVICES & EVENTS S.A. may disclose your data to partners, third parties or entities supporting RHINO SERVICES & EVENTS S.A. in conducting activity through the Site (e.g., courier companies, IT service providers), or to central/local public authorities, in the following exemplified cases:

  • for the administration of the Site;
  • in situations where such communication would be necessary for awarding prizes or other facilities to the concerned individuals, obtained as a result of their participation in various promotional campaigns organized by RHINO SERVICES & EVENTS S.A. through the Site;
  • for maintaining, customizing and improving the Site and the services performed through it;
  • for data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
  • For the transmission of marketing commercial communications, under the conditions and limits provided by law;
  • When the disclosure of personal data is provided by law etc.

VI. Personal Data Transfer

Personal data provided to RHINO SERVICES & EVENTS S.A. can be transferred outside of Romania, but only to European Union countries.

VII. Your Rights

Under the conditions provided by the legislation regarding the processing of personal data, as targeted individuals, you have the following rights:

  • The right to be informed, namely the right to receive details about the processing activities carried out by RHINO SERVICES & EVENTS S.A., according to those described in this document;
  • The right to access data, namely the right to obtain confirmation from RHINO SERVICES & EVENTS S.A. about the processing of personal data, as well as details about the processing activities such as how the data are processed, the purpose of the processing, the recipients or categories of data recipients, etc;
  • The right to rectification, namely the right to obtain correction, without unjustified delays, by RHINO SERVICES & EVENTS S.A. of inaccurate/unjustified personal data, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data were transmitted, except in cases where this proves impossible or involves disproportionate effort.
  • The right to delete data, without unjustified delays, ("the right to be forgotten"), if one of the following reasons applies:
    • They are no longer necessary for the purposes for which they were collected or processed;
    • If consent is withdrawn and there is no other legal basis for processing;
    • If the individual objects to processing and there are no legitimate reasons that prevail;
    • If personal data have been processed illegally;
    • If personal data must be deleted to comply with a legal obligation;
    • Personal data have been collected in connection with the provision of information society services according to Union law or internal law under which the operator is subject.

Following the request for data deletion, RHINO SERVICES & EVENTS S.A. may anonymize this data (thereby depriving them of their personal character) and continue in this context processing for statistical purposes;

  • The right to restrict processing to the extent that:
    • The person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;
    • Processing is illegal, and the individual opposes the deletion of personal data, requesting instead the restriction of their use;
    • The operator no longer needs personal data for processing, but the individual requests them for the establishment, exercise, or defense of a legal claim; or
    • The individual has objected to processing (other than direct marketing), for the period in which it is verified whether the operator's legitimate rights prevail over those of the individual.
  • The right to data portability, namely (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right for these data to be transmitted by RHINO SERVICES & EVENTS S.A. to another data operator, to the extent that legal conditions are met;
  • The right to object - concerning processing activities can be exercised by submitting a request according to the indications below;
    • At any time, for reasons related to the particular situation in which the individual is, that the data concerning them to be processed under the legitimate interest of RHINO SERVICES & EVENTS S.A. or under the public interest, except in cases where RHINO SERVICES & EVENTS S.A. can demonstrate that it has legitimate and compelling reasons that justify the processing and which prevail over the interests, rights, and freedoms of individuals or that the purpose is the establishment, exercise or defense of a right in court;
    • At any time, for free and without any justification, that data concerning them to be processed for direct marketing purposes.
  • The right not to be subject to an automated individual decision, namely the right not to be subject to a decision taken only on the basis of automated processing activities, including profiling, which produces legal effects concerning the individual or similarly significantly affects them;
  • The right to address the National Authority for the Supervision of Personal Data Processing or competent courts, to the extent you consider necessary.

For any additional questions regarding how personal data is processed and to exercise the rights mentioned above, please address to the email address: m60@groupkane.com.
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